Refund policy
Return & Refund Policy
Website: www.qufar.online
Last updated: 18/04/2026
Thank you for shopping with Qufar Store. We value your trust and aim to provide a smooth shopping experience.
1. Returns
We accept returns within 7 days from the date of delivery.
To be eligible for a return:
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The item must be unused and in original condition
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The item must be returned in its original packaging
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A valid proof of purchase (invoice/receipt) is required
2. Non-Returnable Items
The following items are not eligible for return:
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Used or damaged items (not caused by us)
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Products without original packaging
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Personal care or hygiene products
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Discounted or clearance sale items
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Digital/downloadable products
3. Refunds
Once we receive and inspect your returned item:
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You will be notified about the approval or rejection of your refund
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If approved, refunds will be processed within 5–7 business days
Refunds will be credited to:
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Original payment method (UPI / debit card / credit card / bank transfer)
4. Late or Missing Refunds
If you haven’t received your refund:
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Recheck your bank account
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Contact your bank or payment provider
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If still not received, contact us
5. Exchanges
We only replace items if they are:
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Defective
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Damaged during delivery
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Incorrect item received
To request an exchange, contact us within 48 hours of delivery.
6. Return Shipping
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Customers are responsible for return shipping costs
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Shipping charges are non-refundable
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We recommend using a trackable shipping service
7. Damaged or Wrong Items
If you receive a damaged or incorrect product:
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Contact us within 48 hours of delivery
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Share clear photos/videos as proof
8. Contact Us
For any questions regarding returns and refunds:
📧 Email: arfazzzz1@gmail.com
📱 WhatsApp: 9037363669
📸 Instagram: @qufar_store
We appreciate your support and thank you for choosing Qufar Store.
